Contact & Policies

Specified Commercial Transactions Act (特定商取引法) Disclosure

1. Seller Information

  • Company Name: the ultimatest

  • Representative: Geumwook Lee

  • Address: Dongigil 11-25, Hwaseong-si, Kyeonggi-do, South Korea

  • Phone Number: +82-10-2397-9047

  • Email: theedcest@gmail.com

2. Product Prices

  • Prices vary depending on the product, ranging from $8 to $49.

3. Shipping Fees

  • Standard shipping fee: $15.

  • $4 shipping fee applies only for black knife sheaths and pen cases.

4. Payment Methods

  • Currently accepting payments via PayPal.

5. Delivery Timeline

  • Products will be shipped within 2 to 3 weeks depending on the destination.

6. Returns & Refund Policy

  • Returns are accepted within 7 days of product arrival if the item is unused and in its original packaging.

  • Shipping costs for returns are the responsibility of the customer unless the product is defective.

  • Refunds will be processed after the returned product is confirmed.

7. Handling of Defective Products

  • If the product is defective or damaged during shipping, please contact us within 7 days of receiving the item.

  • We will provide a replacement or a full refund, and we will cover the return shipping cost for defective products.

8. Contact Information